{"id":313,"date":"2018-08-23T12:46:12","date_gmt":"2018-08-23T12:46:12","guid":{"rendered":"https:\/\/documentation.px-lab.com\/certy\/?p=313"},"modified":"2018-08-23T12:49:56","modified_gmt":"2018-08-23T12:49:56","slug":"have-a-presale-question","status":"publish","type":"post","link":"https:\/\/documentation.px-lab.com\/certy\/have-a-presale-question\/","title":{"rendered":"Have a presale question?"},"content":{"rendered":"<div class=\"article-content\">\n<p>Before purchasing anything It is common practice to ask about questions that is important for you or you can&#8217;t find answers.<\/p>\n<p><strong>Before submitting question please try to find answer to your question:<\/strong><\/p>\n<ul>\n<li>On item page on Themeforest page where all features described<\/li>\n<li>In online documentation to the theme<\/li>\n<li>Search in support portal articles or tickets<\/li>\n<\/ul>\n<p><strong>How to ask a Presale question?<\/strong><\/p>\n<ol>\n<li>Login with Envato or Register with email address or select Facebook or Twitter Login<\/li>\n<li>Click on &#8220;<a href=\"https:\/\/pxlab.ticksy.com\/submit\" target=\"_blank\" rel=\"nofollow noopener\">Submit a ticket<\/a>&#8221; button from <a href=\"https:\/\/pxlab.ticksy.com\/\" rel=\"nofollow\">https:\/\/pxlab.ticksy.com\/<\/a><\/li>\n<li>From Product or Category dropdown select &#8220;Presale question&#8221; category.<\/li>\n<li>Ticket Subject &#8211; write name of the theme and briefly topic of your question: e.g. Certy &#8211; how to create portfolio<\/li>\n<li>Write your question\/s\n<ol>\n<li>Describe your question\/s in details.<\/li>\n<li>Enumerate questions if you have more then one question.<\/li>\n<li>Provide links, examples and URLs for all questions if possible.<\/li>\n<li>Provide screenshots and explanation to screenshot if possible.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>We will reply to all presale questions, however this can take up to 18 hours, so please be patient.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Before purchasing anything It is common practice to ask about questions that is important for you or you can&#8217;t find answers. Before submitting question please try to find answer to your question: On item page on Themeforest page where all features described In online documentation to the theme Search in support portal articles or tickets [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"_links":{"self":[{"href":"https:\/\/documentation.px-lab.com\/certy\/wp-json\/wp\/v2\/posts\/313"}],"collection":[{"href":"https:\/\/documentation.px-lab.com\/certy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/documentation.px-lab.com\/certy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/documentation.px-lab.com\/certy\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/documentation.px-lab.com\/certy\/wp-json\/wp\/v2\/comments?post=313"}],"version-history":[{"count":2,"href":"https:\/\/documentation.px-lab.com\/certy\/wp-json\/wp\/v2\/posts\/313\/revisions"}],"predecessor-version":[{"id":316,"href":"https:\/\/documentation.px-lab.com\/certy\/wp-json\/wp\/v2\/posts\/313\/revisions\/316"}],"wp:attachment":[{"href":"https:\/\/documentation.px-lab.com\/certy\/wp-json\/wp\/v2\/media?parent=313"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/documentation.px-lab.com\/certy\/wp-json\/wp\/v2\/categories?post=313"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/documentation.px-lab.com\/certy\/wp-json\/wp\/v2\/tags?post=313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}